Privacy Policy

Introduction

Contexion ("Contexion," "we," "us") operates Contexion.ai — a digital business card and intelligent contact-sharing platform that helps professionals capture, enrich, and follow up on every connection. This Privacy Policy explains what we collect, why we collect it, who we share it with, and the rights you have over your data.

It applies to our website, the Contexion web and mobile apps, the digital cards you share, and any related services (collectively, the "Service"). By using the Service, you agree to the practices described here.

Information we collect

Information you give us

Account data: your name, work email, password (stored hashed), profile photo, role, company, location, time zone.
Card content: the contact details, links, social handles, and rich media you choose to publish on your Contexion card.
Billing data: billing address, tax ID, and the last four digits of your payment method (full card details are handled by our payment processor and never touch our servers).
Communications: messages you send our team, survey responses, and feedback.

Information generated when you use the Service

Share events: when, how (NFC, QR, link, Apple/Google Wallet), and where (approximate city derived from IP) your card is shared.
Recipient interactions: when someone views your card, taps a contact method, saves your contact, or submits the optional capture form.
Lead records: the contact details a recipient voluntarily submits, plus public enrichment data (company name, public job title, public LinkedIn URL).
AI relationship signals: recency, frequency, depth, and mutual-contact indicators derived from your activity. These power the relationship score and AI follow-up drafts.
Device & log data: browser type, device type, IP address, referring URLs, timestamps, crash logs.

Information from third parties

Connected CRMs and tools (HubSpot, Salesforce, Notion, Slack, etc.) — we read and write the records you authorize.
Single sign-on providers (Google, Microsoft, Apple) — name, email, and profile photo on first login.
Public enrichment providers — limited public business information about people whose contact details you import or capture.

How we use information

Deliver and operate the Service — host your card, route shares, capture leads, and sync to your connected tools.
Generate AI-powered relationship scores, follow-up drafts, and reminders.
Process payments and manage subscriptions.
Send transactional emails (account activity, lead alerts, billing receipts). You cannot opt out of essential transactional emails while you have an account.
Send product news and tips — only if you opt in. You can unsubscribe at any time.
Improve the Service — debug, measure performance, conduct aggregated analytics, and develop new features.
Detect, prevent, and respond to fraud, abuse, and security incidents.
Comply with legal obligations and enforce our Terms.

We do not sell your personal information, and we do not use the content of your cards or leads to train third-party AI models.

Service providers — hosting (cloud infrastructure), email delivery, analytics, error monitoring, payment processing. They act on our instructions under written data-processing agreements.
Integrations you connect — we send the data you authorize to the third-party tools you link to your Contexion workspace.
Within your workspace — if you are on a Team plan, admins and members can see workspace-level activity according to the role you assign them.
Legal compliance — to comply with law, valid legal process, or to protect rights, property, and safety.
Corporate transactions — in connection with a merger, acquisition, financing, or sale of assets, with notice to you.

Third-party integrations

When you connect a third-party tool, you authorize Contexion to read and write data on your behalf within the scopes that tool exposes. The third-party tool's own privacy policy governs what it does with that data once it leaves Contexion. You can disconnect any integration at any time from your account settings.

If someone shares a card with you, or you scan one

When a Contexion user shares their card with you, you receive the contact information they chose to publish. If you choose to save their contact or submit the optional capture form, the information you provide becomes a lead in their Contexion account and may flow to their connected CRM.

You have rights over this information — see Your rights, or contact us directly at privacy@veloxs.ai if you would like a Contexion user to delete information about you.

Data retention

We keep account and card data for as long as your account is active. When you delete your account, we delete or anonymize your personal data within 30 days, except records we are required to keep for tax, fraud, or legal purposes (typically 7 years for financial records). Lead records you have synced to third-party tools remain in those tools according to their own retention rules.

Your rights

Depending on where you live (notably the EEA, UK, California, and several other jurisdictions), you may have rights to:

Access the personal information we hold about you.
Correct inaccurate information.
Delete your personal information.
Object to or restrict certain processing.
Receive a portable copy of your data.
Withdraw consent where processing is based on consent.
Lodge a complaint with your local data protection authority.

To exercise any of these rights, email privacy@veloxs.ai. We respond within 30 days.

International data transfers

Contexion is operated from the United States. If you access the Service from outside the US, your information will be transferred to and processed in the US. Where required, we rely on Standard Contractual Clauses and equivalent safeguards.

Children's privacy

The Service is intended for users 16 and older. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us and we will delete it.

Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. We will notify you of material changes by email or in-product notice.

Contact us

For questions about this Policy or how we handle your data:

Privacy team: privacy@veloxs.ai
Mail: Contexion (powered by Veloxs AI Inc.), 3500 S DuPont Highway Dover, DE 19901, USA