1. Acceptance and eligibility

These Terms of Service ("Terms") are a binding agreement between you and Veloxs AI Inc. ("Contexion," "we," "us"). By creating an account, signing in, sharing a Contexion card, or otherwise using the Service, you agree to these Terms and our Privacy Policy.

What these Terms cover

These Terms apply to every part of Contexion™, on every device — collectively, the "Service":

contexion.ai — our public marketing website.
app.contexion.ai — the Contexion web application, where you sign in, build and manage your cards, and work with your leads.
The Contexion mobile apps for iOS and Android, however you obtained them (Apple App Store, Google Play, or a managed enterprise distribution).
Contexion digital cards — the card pages you publish and share by QR code, link, NFC, or Apple/Google Wallet, including when a recipient opens one without having an account.
Our APIs, integrations, browser extensions, email notifications, and support channels.

The same Terms govern all of these surfaces. Signing in at app.contexion.ai or in a mobile app does not create a separate or additional agreement, and using one surface rather than another does not change your rights or ours. Where a rule applies to only one surface — for example the app-store provisions in section 10 — we say so explicitly.

Who can use Contexion

There are no special eligibility restrictions. You may use the Service if you can form a binding contract under the laws that apply to you, you agree to these Terms, and your use of the Service complies with applicable law. All you need to get started is a valid email address that you control — no invitation, no company domain, no credit card, and no password.

Because the Service is a professional networking tool, it is not directed to children. You must be old enough to consent to the processing of your personal data where you live — at least 13 in the United States, and up to 16 in parts of the European Economic Area. See Children's privacy.

Organizations

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to both you and that organization. Where your organization has signed a separate written agreement with us (for example an Enterprise order form, master services agreement, or Data Processing Agreement), that agreement controls to the extent it conflicts with these Terms.

2. The Service

Contexion™ provides a digital business card and intelligent contact-sharing platform that lets you publish branded contact profiles, share them via QR code, link, or Apple/Google Wallet, capture and enrich leads from card recipients, draft AI-assisted follow-ups, and sync the resulting records to your connected CRMs and productivity tools.

We may add, modify, or discontinue features at our discretion. Material changes that remove or materially reduce existing functionality on a paid plan will be communicated at least 30 days in advance where reasonably practicable, except where a change is required for security, legal, or third-party-dependency reasons.

3. Your account and sign-in

Creating an account

You create a Contexion account with a valid email address. That is the only credential the Service requires. You must provide accurate registration information and keep it current, and you may not create an account using an email address you are not authorized to use.

Passwordless sign-in

Contexion is a passwordless platform. You do not create, choose, or manage a password, and we do not store one. Instead, you sign in with a one-time password ("OTP") delivered to your registered email address:

You enter your email address on the sign-in screen and we send a numeric OTP to that address.
Each OTP is valid for 5 minutes from the time it is issued and expires automatically after that period.
Each OTP is single-use. It is invalidated as soon as it is redeemed, and requesting a new code invalidates any code issued earlier.
Entering a valid, unexpired OTP creates an authenticated session on the device you signed in from. Sessions expire after a period of inactivity and you can end them at any time by signing out.
We rate-limit OTP requests and failed attempts to protect accounts against automated abuse. Repeated failures may temporarily lock sign-in for an email address.

Your responsibilities

Because sign-in depends on your inbox rather than a password:

You are responsible for maintaining control of, and continued access to, your registered email account. Anyone who can read that inbox can request an OTP and sign in as you. Secure it accordingly — we recommend enabling multi-factor authentication with your email provider.
Never forward, screenshot, read aloud, or otherwise share an OTP. Contexion will never ask you for an OTP by phone, chat, social media, or a support ticket. Treat any such request as a phishing attempt and report it to info@contexion.ai.
You are responsible for all activity that occurs under your account, except activity resulting from our own breach of these Terms.
Accounts are personal to the individual who registered them. You may not share, sell, or transfer an account, and you may not use a shared or group mailbox in a way that lets multiple people sign in as one user. Team and Enterprise plans provide seats for additional members.
If you lose access to your registered email address, contact info@contexion.ai. We may require additional verification before changing the email address on an account, and we may decline where we cannot reasonably confirm ownership.

Unauthorized access

If you believe someone has accessed your account or your registered email without authorization, notify us immediately at info@contexion.ai. We may invalidate outstanding OTPs, terminate active sessions, require re-authentication, or temporarily suspend an account where we detect or reasonably suspect compromise, fraud, or automated abuse. We will restore access as soon as we can do so safely.

Enterprise single sign-on

Enterprise workspaces may instead configure SAML single sign-on so that members authenticate through the organization's own identity provider. Where SSO is enabled, the organization's authentication policies — including its own password, MFA, and provisioning rules — govern access, and the organization's administrators control account creation and revocation.

Details of what we collect during authentication, and how long we keep it, are described in the Authentication and account security section of our Privacy Policy.

4. Acceptable use

You agree not to, and not to permit any third party to:

Use the Service to send unsolicited messages, spam, or anything that violates anti-spam laws (CAN-SPAM, CASL, GDPR, ePrivacy, TCPA, etc.).
Impersonate any person or entity, or misrepresent your affiliation with one — including by publishing a Contexion card under someone else's name, title, or employer.
Upload content that is unlawful, harassing, defamatory, infringing, malicious, or sexually explicit.
Attempt to gain unauthorized access to another user's account, request or use an OTP issued to someone else, or circumvent authentication, rate limiting, or any other security control.
Probe, scan, or test the vulnerability of the Service except through the responsible disclosure process described on our Security page.
Reverse engineer, decompile, scrape, crawl, or interfere with the Service or its infrastructure, or use bots or automated means to access it other than through documented APIs and within their published rate limits.
Introduce malware, or use the Service to distribute malicious code, phishing pages, or deceptive links.
Use the Service to build, train, or improve a competing product, or to benchmark it for publication without our prior written consent.
Resell, sublicense, rent, or white-label the Service without our prior written agreement.
Use the Service to collect personal information about people who have not consented to share it with you, or to enrich, resell, or redistribute contact data as a standalone data product.
Use the Service in violation of export control, sanctions, employment, discrimination, or consumer protection laws.

We do not routinely monitor content, but we may review activity reported to us or flagged by automated abuse detection, and we may remove content or restrict access where these Terms are violated. To report abuse, write to info@contexion.ai.

5. Your content

You retain ownership of the content you publish to your Contexion card, the leads you capture, and the workspace data you create (collectively, "Your Content"). You grant Contexion a worldwide, non-exclusive, royalty-free, sublicensable-only-to-our-service-providers license to host, copy, transmit, display, and process Your Content solely to operate, maintain, secure, and improve the Service for you. This license ends when you delete the content or close your account, except for backup copies that age out on our normal retention cycle and content you have already shared publicly or synced to a third-party tool.

You are responsible for ensuring that you have the necessary rights and consents to publish or upload Your Content, and that it does not violate any law or any third party's rights.

6. Leads and recipient data

When someone scans or otherwise interacts with your Contexion card, you may receive contact information about them. You are responsible for:

Handling that information in compliance with applicable privacy laws (GDPR, CCPA, etc.).
Honoring opt-out, deletion, and access requests from the people whose information you capture.
Not contacting recipients in ways that exceed the consent they provided.
Providing any privacy notice required in your jurisdiction at the point you collect their information.

Contexion provides tools to help with this, but the underlying obligations are yours as the data controller of your lead records — see Privacy and data protection.

7. AI features

The Service includes AI-assisted features such as relationship scoring, contact enrichment suggestions, and follow-up drafts. These features rely on machine learning models, including models operated by third-party providers under contract to us.

AI output may be wrong. It is generated automatically from your activity and may be inaccurate, incomplete, outdated, biased, or inappropriate for a given context. It is a suggestion, not advice.
You are the author. You are responsible for reviewing, editing, and approving AI-generated text before you send it, and for ensuring it is accurate and lawful. Contexion is not liable for the content of messages you choose to send.
Not professional advice. AI output is not legal, financial, employment, medical, or other professional advice, and must not be relied on as such.
Relationship scores are indicators, not decisions. They are heuristics that help you prioritize outreach. Do not use them as the sole basis for any decision that produces a legal or similarly significant effect on a person — including hiring, credit, or pricing decisions.
No training on your data. We do not use the content of your cards, leads, or messages to train third-party AI models, and our AI providers are contractually prohibited from using it to train theirs.
Ownership. As between you and Contexion, you own the AI output generated for you, subject to your responsibility for it. Similar or identical output may be generated for other users; AI output is not guaranteed to be unique.

8. Plans, billing, and refunds

A free plan is available. Paid plans are billed in advance on a monthly or annual basis and renew automatically for the same term until you cancel. Fees are non-refundable except where required by law.
You can cancel at any time from your account settings. Cancellation stops the next renewal; it does not retroactively refund the current term.
Annual subscriptions paid up front cannot be partially refunded for unused months if you cancel mid-term, but you retain access through the paid period.
We may change pricing with 30 days' notice. Price changes take effect at your next renewal, and you may cancel before then if you do not accept them.
Free trials, where offered, convert to a paid subscription at the end of the trial period unless you cancel first. We will tell you the conversion date before it happens.
Taxes (sales tax, VAT, GST) are added where applicable. You are responsible for any withholding taxes.
If a charge fails, we will attempt to recover it for up to 14 days before suspending access. Undisputed amounts more than 30 days overdue may accrue interest at the lower of 1.5% per month or the maximum permitted by law.
Subscriptions purchased through the Apple App Store or Google Play are billed by that store under its own terms, and refunds for those purchases are handled by the store, not by Contexion.

Automatic renewal and cancellation

We disclose the renewal term, the renewal price, and the cancellation method clearly and conspicuously before you subscribe, and we obtain your affirmative consent to automatic renewal at checkout. After you subscribe we send you an acknowledgement by email containing the same information.

Cancelling is as easy as subscribing. You can cancel online, in the same account settings where you subscribed, at any time and without contacting support. Cancellation takes effect at the end of the current term.
Annual plans: we email a renewal reminder to your registered address at least 15 days and no more than 45 days before each renewal date, stating the renewal date, the amount, and how to cancel.
Price or term changes affecting a renewal are notified at least 30 days in advance, with the cancellation method restated.
If you purchased through the Apple App Store or Google Play, manage or cancel the subscription in that store's subscription settings — we cannot cancel a store-billed subscription on your behalf.

Consumer withdrawal rights (EEA and UK)

If you are a consumer resident in the European Economic Area or the United Kingdom, you have a statutory right to withdraw from a distance contract within 14 days without giving a reason. By subscribing and asking us to begin providing the Service immediately, you expressly request immediate performance and acknowledge that you lose the right of withdrawal once the Service has been fully performed; if you withdraw during the 14-day period after performance has begun, you owe a proportionate amount for the Service supplied up to that point. To withdraw, email info@contexion.ai with your account email and the word "withdrawal". Nothing in this section limits mandatory consumer rights in your country.

9. Third-party integrations

You may connect third-party services (HubSpot, Salesforce, Notion, Slack, Zapier, etc.) to your Contexion workspace. When you do, you authorize us to access and exchange data with that service within the scopes you grant, and you confirm you have the right to do so.

Your use of those services is governed by their own terms and privacy policies. We are not responsible for the availability, accuracy, security, or behavior of third-party services, or for what happens to data after it leaves Contexion. A third party may change or withdraw its API at any time, which can disable an integration without notice. You can disconnect any integration at any time from your account settings.

10. Mobile apps and app stores

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Contexion mobile applications on devices you own or control, for your own use. You may not copy, modify, distribute, or create derivative works of the applications. Applications may update automatically; some features require the current version.

Apple App Store

If you obtained the iOS application from the Apple App Store, you acknowledge that:

These Terms are between you and Veloxs AI Inc. only, not with Apple, and Apple is not responsible for the application or its content.
Apple has no obligation to furnish any maintenance or support for the application.
If the application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation.
Apple is not responsible for addressing any claim by you or a third party relating to the application, including product liability, regulatory non-compliance, or consumer protection claims, or for the investigation, defense, settlement, or discharge of any third-party intellectual property infringement claim.
You will comply with applicable third-party terms and the App Store Usage Rules when using the application.
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Google Play

If you obtained the Android application from Google Play, your use is also subject to the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for the application.

11. Service availability and support

We use commercially reasonable efforts to keep the Service available, but we do not guarantee uninterrupted availability on free or standard paid plans. Availability commitments and remedies are offered only under a separately signed Enterprise service level agreement.

We may perform scheduled maintenance, and will give advance notice of planned maintenance expected to cause material downtime where reasonably practicable. Emergency maintenance may be performed without notice. We may also apply reasonable usage, storage, API rate, and message-volume limits, and may throttle or suspend activity that threatens the stability or security of the Service.

Standard support is provided by email at info@contexion.ai during business hours. Enhanced support and response-time commitments are available on Team and Enterprise plans as described on our Pricing page or in your order form.

12. Beta features and feedback

We may make pre-release, beta, or experimental features available. They are provided "as is", may be changed or withdrawn at any time, are excluded from any availability or support commitment, and may have defects. Use them at your own discretion and do not rely on them for production workflows.

If you send us suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate them without obligation or attribution to you. Feedback is provided voluntarily and is not your confidential information.

13. Intellectual property

Contexion™, the Contexion logo, the Service interfaces, documentation, and underlying technology are owned by Veloxs AI Inc. and protected by copyright, trademark, trade secret, and other intellectual property laws. We grant you only a limited, non-exclusive, non-transferable right to access and use the Service during your subscription. All rights not expressly granted are reserved. Nothing in these Terms transfers ownership of our intellectual property to you, and you may not remove or alter any proprietary notices.

You may not use our name, logo, or marks without our prior written permission, except to accurately identify Contexion as a tool you use. We may identify you as a customer by name and logo only with your prior consent.

Copyright complaints (DMCA)

If you believe content on the Service infringes your copyright, send a written notice containing the elements required by 17 U.S.C. § 512(c)(3) — your physical or electronic signature, identification of the work claimed to be infringed, identification of the material to be removed and where it is located, your contact details, a statement of good-faith belief that the use is not authorized, and a statement under penalty of perjury that the information is accurate and that you are authorized to act — to our designated agent:

Designated Copyright Agent, Veloxs AI Inc.
Mail: 1209 170th St SW, Unit B, Lynwood, WA 98037, USA
Email: info@contexion.ai (subject line "DMCA notice")

We remove or disable access to material that is the subject of a valid notice, notify the user who posted it, and terminate the accounts of repeat infringers. If your material was removed and you believe that was a mistake or misidentification, you may send a counter-notice meeting the requirements of 17 U.S.C. § 512(g)(3) to the same agent. Knowingly making a material misrepresentation in a notice or counter-notice can expose you to liability for damages under 17 U.S.C. § 512(f).

14. Privacy and data protection

Our Privacy Policy explains how we handle personal information and forms part of these Terms. Our Security page describes the technical and organizational measures we operate.

For the personal data contained in the leads and contacts you capture, you are the data controller (or "business") and Contexion acts as your processor (or "service provider"), processing that data only on your documented instructions. For your own account data, Contexion is the controller. Where GDPR, UK GDPR, CCPA/CPRA, or a comparable law applies to your use of the Service, our Data Processing Agreement — including Standard Contractual Clauses for international transfers and our subprocessor list — is available on request at info@contexion.ai and is incorporated into these Terms when executed.

You are responsible for having a lawful basis for the personal data you upload or capture, for providing any required notices to those individuals, and for honoring their rights requests. We will assist you with those requests as described in the Data Processing Agreement.

15. Confidentiality

Each party may receive non-public information from the other that is marked confidential or would reasonably be understood as confidential. The receiving party will use it only to perform under these Terms, protect it with at least reasonable care, and disclose it only to personnel and advisors bound by comparable obligations. These duties do not apply to information that is or becomes public without breach, was already known without duty of confidence, is independently developed, or is rightfully received from a third party. Disclosure compelled by law is permitted if the receiving party gives prompt notice where legally allowed.

16. Suspension and termination

You may cancel your account at any time from your account settings. Cancellation takes effect at the end of your current billing period.

We may suspend or terminate your access immediately if you violate these Terms, fail to pay, create a security or legal risk, or use the Service in a way that could harm other users. Where reasonable, we will notify you before suspending access. We may also terminate a free account that has been inactive for more than 12 months, after notice to your registered email address.

Before termination takes effect, and for 30 days afterward, you may export your card content and lead records using the export tools in the app. Upon termination your right to use the Service ends, and we will delete or anonymize your data within 30 days, except records we are legally required to retain (see Data retention). Sections that by their nature should survive — including Your content, Intellectual property, Confidentiality, Disclaimers, Limitation of liability, Indemnification, and Governing law — survive termination.

17. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, Contexion disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, that data will never be lost, or that AI output, relationship scores, or enrichment data will be accurate or complete.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you. Nothing in these Terms limits rights that cannot be limited under the law that applies to you.

18. Limitation of liability

To the maximum extent permitted by law, Contexion's total aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you paid Contexion in the 12 months preceding the event giving rise to the claim, or (b) US $100. Contexion will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, or loss of goodwill, even if advised of the possibility.

These limits apply to all claims, whether in contract, tort, negligence, strict liability, or otherwise, and form an essential basis of the bargain between us. They do not apply to liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

19. Indemnification

You agree to indemnify, defend, and hold harmless Contexion, its affiliates, and their officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, Your Content, the lead and contact data you capture, your violation of these Terms, or your violation of any law or third-party right. We will notify you of the claim, give you control of the defense (subject to our right to participate with our own counsel), and cooperate reasonably at your expense. You may not settle a claim in a way that imposes an obligation or admission on us without our written consent.

20. Governing law and disputes

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws principles, and excluding the UN Convention on Contracts for the International Sale of Goods. Any dispute will be resolved exclusively in the state and federal courts located in San Francisco County, California, and you consent to that jurisdiction and venue.

Before filing a claim, each party agrees to try to resolve the dispute informally by contacting the other and allowing 30 days to reach a resolution. Either party may always seek injunctive relief for infringement or misuse of intellectual property, and either party may bring a qualifying claim in small claims court.

If you are a consumer resident in the European Economic Area, the United Kingdom, or another jurisdiction whose law grants you mandatory rights or a mandatory forum, those rights and forums apply notwithstanding this section, and nothing here deprives you of the protection of the mandatory law of your country of residence.

21. Export controls and sanctions

The Service is subject to United States export control and economic sanctions laws. You represent that you are not located in, ordinarily resident in, or organized under the laws of a country or region subject to comprehensive US sanctions, and that you are not on any US government restricted-party list (including the SDN List, Entity List, or Denied Persons List). You agree not to access, use, export, or re-export the Service in violation of those laws.

22. General provisions

Entire agreement. These Terms, the Privacy Policy, the Cookies Policy, and any order form or Data Processing Agreement you sign with us are the entire agreement between us on this subject and replace any prior understanding.
Assignment. You may not assign these Terms without our prior written consent, except to a successor in a merger or sale of substantially all assets that is not a competitor of ours. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets. Any other attempted assignment is void.
Severability. If a provision is found unenforceable, it will be modified to the minimum extent necessary and the remaining provisions stay in force.
No waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.
Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disaster, war, terrorism, labor action, internet or utility failure, government action, or third-party provider outages. Payment obligations are not excused.
Notices. We give notice by email to your registered address or by in-product notification; notice is effective when sent. You give notice to us at info@contexion.ai or by mail to the address below. Keeping your registered email address current is your responsibility.
Relationship. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship. There are no third-party beneficiaries other than Apple as described in section 10.
Language. These Terms are drafted in English. Any translation is provided for convenience, and the English version controls in the event of a conflict.

23. Changes

We may update these Terms from time to time. We will notify you of material changes by email or in-product notice at least 30 days before they take effect, and we will update the "Last updated" date above. Continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not accept them, you may cancel your account before they take effect.

24. Contact

Email: info@contexion.ai
Sales and enterprise agreements: sales@contexion.ai
Contact form: contexion.ai/contact
Mail: Contexion™ (a product of Veloxs AI Inc.), 1209 170th St SW, Unit B, Lynwood, WA 98037, USA